Spent 2 days and 2 nights at the First World Hotel.. My parents booked the package through a travel agent.. took a coach up to Genting which was about 4 hours.. yet spent 2.5 hours more just to check-in... :x Unbelievable!!! It was a shock awakening.. after spending time in Japan, my expectation of customer services has risen.. and so far, no where else can match the service level that the Japanese provides..
Things in Genting are freaking expensive and the service are bloodly lousy.. the employees all looked as if someone owed them money.. The 3-star hotel, First World Hotel, doesn't even have Internet connection in the rooms!!! It doesn't even provide shampoo nor shower foam.. just two miserable looking soaps.. Well, not everyone who stays in the hotel is here for the casino only.. but it seemed that the management of the hotel thinks otherwise. Anyway, I can say for sure that I won't be staying in this hotel any time soon in the near future.. I would rather spend a bit more and get real good services.. I won't pay 1st class price to be treated like a 3rd class customer.. Can't wait for the two Integrated-Resorts in Singapore to give Genting a run for their money..
But all in all, had a good time with my sister.. we played arcade games (Time Crisis II, car racing, motor racing, basketball etc), went bowling and of course, went to the casino.. spent a lot of money too.. we didn't even do any shopping, except getting a nice silver bracelet for her and a nice leather waist band for myself... Had wanted to go karaoke, but I was having my "routine" "burst-pipe" problem.. so we decided to postpone it to next week, when we go KL.. :) My parents had a good time too.. they spent most of their time in the casino, enjoying the thrills of the slot machines.. :)
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